Emirates makes flying easier for autistic children

By BUUMBA CHIMBULU

EMIRATES has launched its Travel Rehearsal programme in Zambia, giving children on the autism spectrum and their caregivers an opportunity to experience airport procedures before flying in a bid to make air travel more inclusive and reduce anxiety associated with unfamiliar environments.

The airline partnered with Kenneth Kaunda International Airport and AutismTales Support Group to conduct a simulated airport journey in Lusaka, allowing participants and their caregivers to familiarise themselves with the travel process before taking an actual flight.

The exercise guided families through key airport procedures, including check-in, baggage drop-off, immigration and security screening, while also exposing them to the busy retail and dining environments commonly found in airports.

Emirates Country Manager for Zambia Ahmad Ismail said the programme was designed to reduce anxiety by making the airport and onboard experience more predictable for neurodiverse travellers.

“Our Travel Rehearsal programme is an important initiative to empower children and young adults with autism by helping make the airport and aircraft experience more reassuring,” Mr Ismail said.

He thanked Kenneth Kaunda International Airport, AutismTales Support Group and the Emirates Airport Services team in Lusaka for supporting the initiative.

The programme forms part of Emirates’ broader accessibility efforts as the world’s first Autism-Certified Airline, seeking to address barriers that discourage many families from travelling.

According to findings cited by the airline from AutismTravel.com, 78 percent of families with autistic members are hesitant to travel or visit unfamiliar places because of uncertainty and sensory challenges.

Zambia Airports Corporation Limited (ZACL) Managing Director Urvesh Desai welcomed the initiative, saying inclusive travel should be a core element of airport operations.

“At Zambia Airports Corporation Limited, we believe every passenger deserves a seamless, dignified and enjoyable travel experience,” Mr Desai said, adding that programmes such as the travel rehearsal help reduce anxiety and create a more supportive environment for passengers with autism and other hidden disabilities.

AutismTales Support Group Founder Nyakandata Mwaba said unfamiliar environments and limited awareness among service providers often make travelling stressful for neurodiverse individuals and their families.

“This initiative by Emirates is definitely encouraging and we are now in a better position to travel knowing we can find understanding and accommodation,” she said.

End//